Good to know before you book

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Clear answers about private cars with drivers, airport transfers, day trips and car rental in Europe.

About ArabDriver

Get to know ArabDriver and the services we offer travellers in Europe.

ArabDriver specialises in cars and transport for travellers in Europe, as part of the Zamzam Viajes group based in Madrid. We organise your transport from the moment you land until you leave, and you can talk to us in English or Arabic.

Seven main services: a private car with driver, car rental, private city tours, private transfers between cities, economy and luxury cars, airport pickup and drop-off, and VIP meet & greet inside airports.

Our team speaks English and Arabic, from the first message to the end of your trip, and our drivers speak Arabic and English.

Absolutely. You can book for groups of up to 15 people, and we choose the car for the number of people and suitcases. Mention any special needs, such as child seats or help for older travellers, in the notes when you book.

Destinations

The countries, cities and airports we cover in Europe.

We cover 14 European countries: Spain, France, Italy, Switzerland, Austria, the Czech Republic, Poland, Hungary, Greece, Portugal, the Netherlands, England, Scotland and Norway.

We serve dozens of cities, including Madrid, Barcelona, Marbella, Malaga and Granada in Spain; Paris and Nice in France; Rome, Milan and Venice in Italy; Zurich and Geneva in Switzerland; Vienna, Salzburg and Zell am See in Austria; Prague, Budapest, London, Edinburgh, Amsterdam, Lisbon, Athens, Oslo and more.

The main airports in the countries we serve, such as Madrid, Barcelona, Malaga and Seville, Paris and Nice, Rome and Milan, Zurich and Geneva, Vienna, London, Amsterdam, Lisbon, Athens and more. The full list for each country is in the booking form.

Yes. In most services you can choose “Another city” and type its name, and we'll confirm whether we can serve it. If your airport isn't listed, message us on WhatsApp and we'll check for you.

Private car with driver

A private car with a driver who knows the city.

A private car for you and your group, with a driver who knows the city well. He takes you between sights, markets and restaurants and suggests the best places and routes, so you save time and don't need to worry about language, transport or parking.

Yes. Choose the start date and the number of days in the booking form, and describe each day's plan in the notes if you can, so our team can plan around your trip.

The service is flexible by nature. We recommend sending your initial plan with your request; if you want to change something during the trip, message our team on WhatsApp and we'll arrange it with you.

Yes. Add the number of children and their ages in the notes when you book, and we'll confirm the right seats.

Car rental

Drive yourself, with a car that suits your trip and budget.

Usually a valid driving licence, a passport and a payment card. Our team confirms the exact conditions for your car and rental period before you book.

Our rental cars include comprehensive insurance with the rental company, cover against theft and accidents, unlimited mileage and 24/7 roadside assistance.

Yes. We confirm the car's model and class before you book, so you collect the car you chose, with no surprises.

Yes, automatic cars are available for easier driving, and you can choose your gearbox in the booking form.

Practical economy cars, family SUVs for long distances, vans for large groups, and luxury cars.

Mention it in the notes when you book, and we'll explain the options and any extra fees before you confirm.

Airport and VIP service

Airport pickup and drop-off, and VIP meet & greet.

Your driver waits for you on arrival at the agreed time and meeting point, and takes you to your hotel or any address you choose, with no taxi queues and no explaining the address in another language.

Yes. Choose “Pickup and drop-off” in the booking form, and add your return flight in the notes.

Send us your flight number and time when you book so our team can follow your arrival, and let us know about any change on WhatsApp so we can adjust the time with you.

A personal welcome inside the airport which, depending on the package, includes a name sign, an escort as you move through the airport, and help with arrival, departure or transit formalities. A private car to your destination can be added.

A standard transfer is the car ride between the airport and your destination. The VIP service focuses on a personal welcome and help inside the airport itself, and you can combine both in one request.

You can ask for fast track as part of the package, but availability varies by airport, so we confirm it officially once we've checked, before you book.

City tours

Private city tours with your own driver, built around your interests.

You choose: half a day, a full day or more than one day.

No, it's made for you. Choose your interests in the form, such as historic sights, shopping, restaurants, photo spots or nature and beaches, and we suggest a plan before the trip.

Our team explains exactly what the price includes when we confirm your booking, so everything is clear before your trip.

Transfers between cities

Private, direct journeys from one city to another.

You travel door to door, with no changing stations or carrying suitcases between connections, in a car just for you and your group, at the time you choose rather than a fixed timetable.

It depends on the distance, the number of people and the type of car. Send your request and we tell you the price on WhatsApp before you confirm.

Yes. Mention it in the notes when you book, and we'll tell you what's possible on your route.

Car classes

From economy to luxury and VIP cars.

Four classes: practical, good-value economy; roomy family cars for more people and luggage; luxury for extra comfort; and VIP for occasions and important visits.

Tell us the number of people and suitcases and the kind of trip in your request, and our team recommends the best class for your budget and needs.

Options vary by city and season; we confirm what's available once you send your request.

Booking and prices

How to book, how it's confirmed and how you get the price.

Choose the service and country, fill in the short booking form with your trip details and press send: WhatsApp opens with a ready message containing everything. Our team then gets back to you to confirm availability and the price.

Once you send your request, our team reviews the details and sends you the price on WhatsApp. Nothing is booked until you agree to the price and the details.

Depending on the service: the city or airport, the date and time, the number of people and suitcases, and your flight number for airport services. The clearer the details, the more precise the offer.

We recommend booking as early as you can, especially in summer and holiday seasons, to make sure the car and class you want are available.

Message our team on WhatsApp with any change to times or details, and we'll help depending on availability.